|
Post by gamecockfan74 on Mar 1, 2024 20:24:02 GMT -6
Ever thought of calling the JAX STATE TICKET OFFICE? Doug will be glad to help you. Yeah I have no faith in Doug . He messed up my football tickets . The lady that was there was a lot better Doug not so much , I am shock I have not called for his firing but I haven’t and not . It’s also why for three years I stopped buying tickets and giving because of his screw up . Please tell me he ain’t doing ticket sales?
If someone has a problem with Doug, then he or she is source of the problem. I've sent several folks to him & to a person, they feel they have a friend in the Ticket Office.
|
|
|
Post by redcocks on Mar 2, 2024 6:43:40 GMT -6
Yeah I have no faith in Doug . He messed up my football tickets . The lady that was there was a lot better Doug not so much , I am shock I have not called for his firing but I haven’t and not . It’s also why for three years I stopped buying tickets and giving because of his screw up . Please tell me he ain’t doing ticket sales?
If someone has a problem with Doug, then he or she is source of the problem. I've sent several folks to him & to a person, they feel they have a friend in the Ticket Office.
Well that’s your opinion but not your facts . If he screws up this year I won’t ever get tickets again .
|
|
|
Post by oldkappasig on Mar 2, 2024 10:04:29 GMT -6
They are always nice and polite friendly but I often, whether I show up in person or call on the phone, don't get anyone. I've decided they work like govt employees two hours to get started two hours for lunch and two hours to get ready to leave. Do they work part time? What's going on in the ticket office. Ever thought that if an on campus athletic event is taking place the TWO people in the ticket office are manning the gates of that event? They can't be in two places at once. Or if there is an athletic staff meeting Doug attending? Many times Doug has to travel with the football or basketball team to work the JSU pass gate. If you leave a message, you will get a return call.
|
|
|
Post by brother on Mar 2, 2024 11:08:16 GMT -6
If someone has a problem with Doug, then he or she is source of the problem. I've sent several folks to him & to a person, they feel they have a friend in the Ticket Office.
Well that’s your opinion but not your facts . If he screws up this year I won’t ever get tickets again . You should do that. That''ll show em.
|
|
|
Post by redcocks on Mar 2, 2024 12:05:44 GMT -6
Well that’s your opinion but not your facts . If he screws up this year I won’t ever get tickets again . You should do that. That''ll show em. Especially when they have those fund raising pushes just don’t answer the call . I will have to see , what happens this year with Doug ran ticket office . May cost JSU a few pennies.
|
|
|
Post by gamecockfan74 on Mar 2, 2024 14:37:46 GMT -6
You should do that. That''ll show em. Especially when they have those fund raising pushes just don’t answer the call . I will have to see , what happens this year with Doug ran ticket office . May cost JSU a few pennies.
Oh no! Massive firings on the horizon.
|
|
|
Post by redcocks on Mar 2, 2024 15:02:35 GMT -6
Especially when they have those fund raising pushes just don’t answer the call . I will have to see , what happens this year with Doug ran ticket office . May cost JSU a few pennies.
Oh no! Massive firings on the horizon.
I have not said that . I do know I am not the only ticket holder Doug has mess their tickets up . Four others . The one went back supporting sec school that he never attended . Said it was too much hassle to deal with . The the others stopped ordering completely.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 2, 2024 19:27:03 GMT -6
Quit bothering the poor ticket office people and use the website. It's 2024.
|
|
|
Post by jaxstate_student25 on Mar 2, 2024 20:02:45 GMT -6
Oh no! Massive firings on the horizon.
I have not said that . I do know I am not the only ticket holder Doug has mess their tickets up . Four others . The one went back supporting sec school that he never attended . Said it was too much hassle to deal with . The the others stopped ordering completely. He was never a real fan anyway if he quit supporting the team because of one ticket person tbh 🤷🏻
|
|
|
Post by Cleburneslim on Mar 2, 2024 20:24:00 GMT -6
They are always nice and polite friendly but I often, whether I show up in person or call on the phone, don't get anyone. I've decided they work like govt employees two hours to get started two hours for lunch and two hours to get ready to leave. Do they work part time? What's going on in the ticket office. Ever thought that if an on campus athletic event is taking place the TWO people in the ticket office are manning the gates of that event? They can't be in two places at once. Or if there is an athletic staff meeting Doug attending? Many times Doug has to travel with the football or basketball team to work the JSU pass gate. If you leave a message, you will get a return call. How many hours before a game are they manning the ticket booth. Perhaps I should drive by the Pete at noon. I highly doubt they were manning the gates 6 hrs early. Normally I don't need their assistance, the website works well, but occasionally people simply need a question answered and someone should answer the phone. People should not be required to hope someone actually calls them back. It's been my experience that people rarely do.
|
|
|
Post by redcocks on Mar 2, 2024 20:36:23 GMT -6
I have not said that . I do know I am not the only ticket holder Doug has mess their tickets up . Four others . The one went back supporting sec school that he never attended . Said it was too much hassle to deal with . The the others stopped ordering completely. He was never a real fan anyway if he quit supporting the team because of one ticket person tbh 🤷🏻 Is that right ?
|
|
|
Post by Whup Em All on Mar 4, 2024 9:14:46 GMT -6
He was never a real fan anyway if he quit supporting the team because of one ticket person tbh 🤷🏻 Is that right ? 100% right.
|
|
|
Post by redcocks on Mar 4, 2024 9:50:28 GMT -6
Well when your tickets are split up with a family of four , two small kids10 and 12 ) sitting alone what would you do ? That what happen to serval people I know . Did not happen when the lady was doing it Bishop I think her last name was . It was in order . Bishop is gone now so the count down clock has started for Doug next screw up . She been gone for three years I think . So far so good for Doug but the past says he will screw up again .
|
|
|
Post by Whup Em All on Mar 4, 2024 12:37:38 GMT -6
Well when your tickets are split up with a family of four , two small kids10 and 12 ) sitting alone what would you do ? That what happen to serval people I know . Did not happen when the lady was doing it Bishop I think her last name was . It was in order . Bishop is gone now so the count down clock has started for Doug next screw up . She been gone for three years I think . So far so good for Doug but the past says he will screw up again . I would've called the ticket office and told them, "Hey, my name is _____. I just bought four season tickets, but the seats aren't together, and we really need to be seated together since two of them are kids." If I had to leave a message instead of talking to a live person, I'd add, "Please call me back as soon as possible so we can fix this. My number is ###-###-####. Thank you!" If they didn't call back within a business day, I'd probably call and leave a followup message: "Hi, this is ____ again. I called yesterday about a seating issue. Please give me a call back as soon as possible at ###-###-####. Thanks!" Now, if they STILL didn't return my call, I'd do one of two things: If I had time -- for instance, trying to work out a seating issue for football season in June or July, rather than the week of the game -- I'd simply call and leave another message as before. But I'd stress that this is the THIRD time I'd called. There's nothing wrong with reminding of that. But be polite about it. (The old adage about flies and honey comes to mind.) If I did not have time, I'd call Greg Seitz's or even President Killingsworth's office, not to get them to fix the problem themselves (of course), but to let them know I've left X messages with the ticket office and gotten no reply. I'd let them know I had a legitimate ticket/seating issue, and that the lack of attention to it was a poor reflection on the University. Something tells me you'd either have a call back within the hour. Again, there's nothing wrong with going up the food chain, as long as you've given the ticket office ample time to return your call. (You don't want to get a busy signal and immediately call Don. That'd be more than a bit extreme.) It's quite possible to let someone know you're frustrated without being impolite. It's really effective to express regret about having to make those followup calls at all. It makes you seem understanding, which makes people more willing to do whatever needs to be done to rectify the situation. Conversely, if you're a helmet-haired Karen demanding to speak to the manager, all you do is add to the tension, and that doesn't help anyone. (I'm not calling you a Karen. I'm just using this as the opposite extreme from politeness.) Regardless, at no point above do I stop being a Gamecock fan and start attending Bama, Auburn, or UGA games instead.
|
|
|
Post by gamecockfan74 on Mar 4, 2024 13:15:02 GMT -6
|
|